How to Deal with Criticism

As I get ready to show a sneak preview of my film Opening Our Eyes this week in Traverse City, Michigan, I do so with excitement – but also trepidation.  I have to be prepared for whatever the response and feedback might be.  Most likely, it will be a mixture of praise and criticism – and everything in between.  I also know when taking a chance and entering into new territory – like making a feature film – I open myself up to both positive and not so positive thoughts and comments.

It’s not easy to accept criticism, yet I have found that if I stay true to what it is that I am trying to accomplish and put the criticisms and comments in perspective – I’m far better off.

I try to keep the following things in mind:

Not to take harsh comments personally.  This is tough, because let’s face it when you’ve put your heart and soul into something, it can be very hurtful to hear unkind comments and criticisms. Since, I have made my life’s work – my life’s passion – there’s a fine line between the personal and the work. So I remind myself to think of all criticisms as related to my work.

Consider the source.  I try to remember that this is just one person’s opinions and even if that person is an “expert” or think they are – their perspective can be coming from a whole different place than what I had envisioned.  I’ve also found that many times, the worst criticisms come from people who may have their own issues they are reflecting on.

Step back and think before reacting.  I have learned “to be still” and to take time to digest all comments before reacting positively or negatively to them. Many times harsh words need to be heard – and can be the push I need to make “it” better.  Then it’s up to me to decide if I should respond to those comments and incorporate those suggestions into whatever I am creating – or not. In the past, I have made the mistake of taking everyone’s helpful comments and suggestions to heart, only to end up with a big mess that’s neither “here nor there”.

Trust my instincts. I try to keep in mind that I need to stay true to my own vision. If comments and suggestions are helpful in guiding me there – then I take them to heart. There are times when even though I know the message or story that I want to tell – I need guidance on how to do that.  So, I try to consider all feedback, but to keep it in context with my own vision.

Remind myself that I have done something. This is the most important thing of all – to remind myself that even though what I have created is not perfect – I have done what a lot of others never do and that is bring my idea to reality.  Many times the harshest critics are people frustrated that they have not overcome their own inertia.

Steven Pressfield writes about resistance and criticism in the The War of Art:

“ If you find yourself criticizing other people, you’re probably doing it out of resistance. When we see others beginning to live their authentic selves, it drives us crazy if we have not lived out our own.

Individuals who are realized in their own lives almost never criticize others. If they speak at all, it is to offer encouragement.  Watch yourself.  Of all the manifestations of “resistance” most only harm ourselves. Criticism and cruelty harm others as well.”

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Being Authentic

There are certain words and phrases that tend to become over used just because they seem to express the idea so well.  Ironically, the word authentic is becoming over used now in our culture and in a weird way is on the brink of becoming a contradiction to what it means.  So, I cautiously use the word “authentic” in the real sense to say – be who you are meant to be.  Be authentic.

When I returned from my round the world adventure this past Fall after completing the shooting aspect of a personal project, I discovered that people were responding to me in a different way. Perhaps they sensed there was something inside of me that they wanted to connect with.  It’s a very difficult thing to explain but I think what they were sensing, was my contentment.  I was content and feeling a sense of “satisfaction” because I was following “my purpose”, both personally and creatively and in the process I was discovering many other people,  all over the world, who were doing the same.

On the outside what may have seemed like just a very long, exotic “trip”, was really more of a journey.  It was a journey that I had begun a long time ago when I became an explorer, through my eyes and through my camera.  I use the word explorer in a literal and figurative sense. Throughout my life, in my never-ending nomadic need to explore the world and its peoples, I was finding my own vision and how I “saw” and I was sharing that with others.

Ethan G. Salwen expressed it beautifully in a recent post on his After Capture blog:

“We always say that learning photography is really learning to see, and this is true. But we tend to express this sentiment in relation to a very limited sense of seeing — the visual sense. Older photographers seem to continue to learn to see on a much deeper level, in terms of what it is to be a working artist and, most important, how this relates to their continual growth and satisfaction as an individual.”

I think Ethan nailed it by talking about “learning and seeing on a much deeper level and how this brings growth and satisfaction as an individual.”  I use the words “ being on purpose” to describe “satisfaction” within oneself.  I believe that as creative individuals, when we begin to find meaning in who we are and how that fits into the world, it will shine through our work.  Some use the word “vision” to describe that certain something that they see in someone’s creative work. Maybe that’s what was in the back of my mind when I came up with the title of my project and film, Opening Our Eyes.

In a way, I use my “eyes” and my camera to do what I do best – to share and connect with others.  When I travel, it is not to assimilate with a culture, but rather to learn and exchange our cultural uniqueness, embrace that and share it with others. When I’m being authentic and true to myself, that happens in a magical way.  When someone tells me that I’m the “real deal”, that is one of the highest compliments they can give me.

I think Susana Esmoris, one of the subjects of my documentary said it best.  “Live life intensely.  Wear the color that you want in life.  Dance what you want to dance.”

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Booking a Round the World Airline Ticket

I am embarking on a personal project with my daughter this summer. Our goal is to create a feature length documentary on “people who are making a difference”. Ordinary people who are doing extraordinary things. Ultimately we will end up with 7 stories on 7 continents – each story standing on its own as a 10 minute web video and becoming a part of the whole – a feature length film. I’ve set up a website just for the project: Opening Our Eyes. But I’ll probably talk about parts of this project on this blog as I proceed with the logistics – certainly the photographic/video filming logistics.

I spent the better part of last week on the phone with the airlines creating our round the world itinerary and ticket which wasn’t all that easy given the fact that there were two of us traveling and we were using airline miles – 160,000 miles each to be exact. As a side note – the fact that I had so many miles piled up is one small thing that prompted this trip, and when Erin became a part of this – Tom gave her his miles so she could come. That should tell you something about Tom – that he would do that for his wife and daughter.

Our initial plan was to depart from the US in mid-June, heading first to Namibia to visit a friend and then on to Uganda for our first story. Our first hurdle was that the Star Alliance airline partner that went from the US to Africa was South African Air and there were no award seats into or out of Johannesburg for the entire month of June – Johannesburg is hosting the World Cup and everything is sold out. I was told that we couldn’t connect through Europe on another carrier like Lufthansa because that would mean going back thru Europe after leaving Uganda and the rules didn’t allow this. I’m broken hearted that we can’t get to Namibia because it means that another opportunity is lost in connecting with my friend while she is living there – but it wasn’t meant to be.

The airline agent could get us to Entebbe, Uganda but in order to make that work, we had to move up our departure date to May 25th giving me a slight panic attack knowing how much I still needed to do before leaving for this journey – vaccinations, visas, lodging arrangements, not to mention getting my gear ready for filming. I’ll talk about my gear in another blog, but essentially since I want to shoot both stills and video – I’m opting to use a hybrid DSLR system because I need to pack light and can only bring one camera format. If it doesn’t fit on our backs – it’s not coming. But I digress.

Our next challenge in ticketing was going from Uganda to our next destination on the European continent. I was aiming for Warsaw or Moscow but we settled on flying from Entebbe, Uganda to Istanbul, Turkey. We’ll figure out how to go to Warsaw and Moscow on our own – that will be a piece of cake. Incidentally, there are a lot of rules on these round the world award tickets – you must keep going in the same direction (can’t backtrack) and you’re only allowed so many segments – I got answers anywhere from 12 to 16. And you can’t go back to a continent more than once – that came in handy going to Istanbul when the airline agent and I had a lively debate as to which continent Istanbul was on. I think the agent liked my creative way of solving the problem and gave me a little leeway.

In the end after many hours on the phone – we created an itinerary: NY > Entebbe, Uganda > Entebbe connecting in Cairo to Istanbul, Turkey > Istanbul connecting thru Frankfurt, Germany to Delhi, India (somehow that was ok) > Delhi to Bangkok, Thailand > Bangkok to Melbourne, Australia > Sydney connecting thru LAX to NY. The agent told me to call back the following day because all the carriers needed to make confirmations. She also told me our reservations would only be held for 48 hrs till they needed to be ticketed.

The next day, I called the airline and was told that there was a leg missing on Erin’s itinerary – Istanbul to Delhi – she corrected it and told me everything looked in order but to check back that afternoon. I did and found out that we were still waiting on Thai Air to confirm our flights from Delhi to Bangkok and then on to Australia. The agent said, “don’t worry – Thai Air is slow – call back tomorrow”. Being the worrier I am, I knew that “tomorrow” was the day the tickets needed to be purchased or our reservations would be dropped, so if there was a problem I needed at least to know about a plan B. So I asked what other airlines flew that route – Delhi>Bangkok>Melbourne. I was told that Singapore Air flew that route but connected through Singapore.

The next morning – the day the tickets needed to be purchased – I called the airlines and was told that all my Thai Air flights had been canceled but Erin’s had been confirmed. I didn’t freak out – instead I suggested that the agent route us using Singapore Air – which he did. He put a rush on the confirmation process and told me to call back that evening.

To cut to the end of the story – I literally purchased the tickets right down to the deadline hour. I didn’t get everything I wanted – but I did get what I needed. We’ll be leaving May 25th and returning August 3rd. We’ll have to purchase separate tickets to get us to and from our destination in South America sometime in August and we are still trying to nail down those story ideas and dates.

People ask me why I didn’t use a travel agent. I have been handling my travel logistics for over 30 years and my answer is – I’m the one who will be doing the flying and I want to have control over that. Even if it looks doable on paper to have a one-hour connection in Frankfurt when flying from NY to Lagos, Nigeria – even for an optimist like me – I know better than to tempt fate like that.

All total – flying 7 different airlines, 12 flight segments and traveling across 5 continents I managed to get us 2 tickets for $263.44 each – that’s for the taxes. Now I need to look into vaccinations and visas. Yesterday I discovered that my passport, which is still good for another 4 years, has only two pages left in it for visas – and India requires that you have two empty pages for their visa. Another thing to add to my “to do” list.

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